Newsroom@DominionPost.com
CHARLESTON — The West Virginia Department of Transportation reminds residents they can use the Safety With Action Today (SWAT) hotline for any concerns about roads in their communities.
The SWAT program is set up to track complaints and ensure that citizens receive timely responses to their questions.
Residents can call 833-WVROADS (987-6237), email WVROADS@wv.gov, or go to http://dotforms.wv.gov/cra to file a form online.
“Gov. [Jim] Justice entrusted us to ensure that citizens receive answers to their questions,” said Jimmy Wriston, P.E., deputy secretary of Transportation. “Our SWAT line is a statewide system, and we’ve put considerable effort into making sure the people who answer the phones are trained to ensure that every citizen receives an answer to their concern within seven days.
“With that answer, they can expect to know about any work planned on that roadway, or other important information about the road. In an organization with over 5,000 employees, this is a solid, reliable way to make sure each concern reaches the correct person to address it.”
Also available on the recently redesigned WVDOT website is a statewide project map on which residents can browse roadwork planned in their communities.
Tweet @DominionPostWV
